Terms & Conditions

Please Note:

As responsible property owners, The Boshoff will do everything possible to:

  • Ensure a pleasant stay for guests, and
  • Maintain good relationships with neighbours (The Boshoff Holiday accommodation is situated in a quiet residential area).

Therefore, right of admission to properties are reserved, and these Terms and Conditions are enforced strictly.

The Boshoff’s Terms & Conditions are non-negotiable and will not be discussed or compromised.

Our terms are for the safety of our guests and our neighbourhood.

Please ensure that you have read and understand all of our Terms & Conditions BEFORE finalizing your booking.

The fine print...

  • Check-in time – strictly between 2pm to 6pm
  • Check-ins between 6pm and 9pm will incur a surcharge of R750.00.
  • Guests arriving after 9pm will forfeit their booking and will not be checked in with no refund of their reservation fee. NO KEYS WILL BE HANDED OVER AFTER 9PM.
  • Keys will be handed over to the guest only after payment and administration.
  • Check-out time – strictly by no later than 10am
  • Check out between 10am and 11am will incur a surcharge of R500.
  • Check out after 11pm will incur 1 full day reservation fee.
  • No smoking, vaping or hubbly is permitted inside the house or the cottage under any circumstances. If there are any traces, signs or smells indicating that someone was smoking in the house, the deposit will not be refunded.
  • Kitchens are to be kept clean and tidy at all times. No dirty dishes allowed.
  • Out of respect for neighbours, noise levels should be kept to a minimum – quiet hours between 10h00pm and 06h00am
  • No loitering, social gathering or congregating in the road in front of The Boshoff’s premises.
  • No music to be played from car stereos or portable devices in parking area.
  • No parties or events permitted.
  • Maximum occupancy must be adhered to and include children of all ages – Max 6 people in holiday home and max 2 people in the cottage (depending on the number of people paid for).
  • No visitors or additional guests permitted on The Boshoff’s premises.
  • Unauthorized persons sleeping over who were not originally booked and paid for will be fined at a premium rate of R500 per person per night.

Check Out

  • Check out is no later than 10h00. Late check out will incur a late check out fee.
  • Check out between 10am and 11am will incur a surcharge of R500.
  • Check out after 11pm will incur 1 full day reservation fee.
  • Wash, dry and replace used dishes and leave kitchen tidy. 
  • Remove rubbish from the house and place in the large rubbish bin next to the house. 
  • Remove left over food and beverages from the fridge. 
  • Place all used towels in the bath and leave unused towels on the bed.
  • Place all used make up remover/face towels into the small black basket in the bathroom. DO NOT REMOVE FACE TOWELS FROM THE HOUSE.
  • Switch all air conditioners and TV sets off and place remotes back into their respective book boxes.


  • Any damage to the property or its contents should be reported immediately upon arrival to Owners/ Management. Failing to do so, guests will be held liable for any damage to the property or contents.
  • All vehicles parked at own risk.
  • The Owners/Management of The Boshoff Guest House, The Boshoff Garden Cottage and The Boshoff Suite are not liable and do not accept responsibility for the loss, theft or damage of any guest’s property.
  • The Owners/Management’s private residence is off limits to all guests. 


  • The front gate (big wooden gate) at the entrance should be closed and locked at all times.
  • Unauthorised persons/visitors are not allowed on the premises.
  • Our guests’ safety is our top priority and should you not comply with these rules, guests will be expected to settle the FULL account and leave the premises immediately.
  • Please make sure you lock all doors (front and back doors and security gates) of the Guest House, the front door of the garden cottage and the suite during the day and especially at night.

Self Catering

  • The Boshoff, The Boshoff Garden Cottage and The Boshoff Suite are self catering holiday accommodation units – guests prepare all meals independently. The Boshoff will not provide any meals.
  • Upon leaving, guests are expected to leave the accommodation (The Boshoff, The Boshoff Garden Cottage and The Boshoff Suite) in the same condition as on arrival. If guests do not comply with these conditions, additional charges will occur or breakage deposit will not be refunded.
  • Minimum stay of 2 nights required in our 3 bedroom self catering holiday home. Long weekends and Public holidays minimum 3 nights stay.
  • Please note – cleaning and servicing is NOT included but can be arranged at an additional charge.
  • No cleaning and servicing will be provided during a regular stay.

Braai Facilities

  • Braai facilities are only available for PAYING guests booked in at The Boshoff and The Boshoff Mini.
  • Should any problems occur, guests will be expected to settle the FULL account and leave the premises immediately.
  • No braai wood will be supplied.
  • No noise after 10pm.
  • Noise levels are expected to be kept to a minimum out of respect to the neighbours and will be closely monitored by Owners/Management.


  • No foreign objects including cigarette butts, cotton buds, tampons, sanitary pads or any other material, other than toilet paper, may be flushed down the toilet. Charges will occur for any blockage.


  • Accommodation rates apply at the time of making a booking.
  • We do not accept cheques.
  • 50% deposit must be paid at the time of making the booking to confirm a reservation. Payment can be made via bank transfer or credit card payment following credit card link provided.
  • Balance of the payment, ie. outstanding balance must be settled in full no less than 7 days prior to arrival.
  • Accommodation will automatically be cancelled if the deposit is not received by the due date. 


  • No show or cancellation on day of arrival: 100% of total booking will be charged.
  • In the event of a premature departure the full extent of the stay, as originally booked and confirmed, will be charged. 
  • Only cancellations via email will be accepted and the following refund percentages will apply:
  • More than 30 days before arrival: 100% 
  • 14 days before arrival: 75% 
  • 7-14 days before arrival: 50%
  • Less than 7 days before arrival: No refund (full reservation fee will be charged)
  • An administration fee of R 50 will be deducted from any refund due.


  • We strongly recommend that all clients be insured against possible cancellation, medical expenses, personal accident, loss or theft of personal belongings etc.
  • We recommend that all our international guest ensure that their Travel Insurance is up to date.

Use of Facilities & Extras

  • Limited water restrictions are in place in our area. Use water wisely. Don’t leave taps running. WASHING OF CARS OR ANY OTHER VEHICLES IS NOT ALLOWED.
  • Free Wifi is available to guests only.

Group Bookings

The person making the reservation (the booker):

  • Accepts full responsibility, in his/her personal capacity, for any losses, breakages or damages of any nature occurring to the The Boshoff Holiday Home, or the content thereof, during their stay.
  • Agrees to convey all of the property’s Terms and Conditions to all the members in his/her group, and
  • Accepts the responsibility to ensure that all members adhere to the stipulations of these Terms and Conditions.
  • Accepts that the number of people and number of vehicles are in accordance with the property’s terms and conditions. The capacity of the house/garden cottage will reflect on your booking form and may not be exceeded.
  • Right of admission to all properties is reserved. If any person in the group misbehaves to the judgment of the owner of the property, everyone in the group has to leave the premises immediately on request of the owner, without a warning and without any refund.